Policy
We ensures that every transaction you conduct online is in a safe and secure environment.
To achieve this,our website is protected by Secured Socket Layer (SSL) technology
by E-Billing Solutions (EBS), the leaders in encryption technology. The process
of encryption takes your credit card information and converts it into bits of code
that are securely transmitted over the Internet. This scrambled data cannot be read
as the information travels over the Internet. Your credit card details may be shared
with our service providers or vendors to the extent deemed necessary.
We want you to feel confident about using website to plan and purchase your travel
tickets, so we are committed to protecting the information we collect. While no
Website can guarantee absolute security, we have implemented appropriate administrative,
technical, and physical security procedures to help protect the personal information
you provide to us. To prevent unauthorized access, maintain data accuracy, and ensure
correct use of information, we will employ reasonable and current Internet security
methods and technologies.
Any information which is specifically mentioned by us as Confidential shall be maintained
confidentially by the user and shall not be disclosed unless as required by law
or to serve the purpose of this agreement and the obligations of both the parties
therein.
If you are more comfortable with giving your credit card information over phone,
you can call our Customer Service Centre on Toll Free number. If you have any additional
queries or concerns, please Contact us , and we will reply within 24 hours.
Payment Mode
We accepts payments through 'wire transfer', and 'credit cards’. Credit card holders
can use American Express, MasterCard and Visa credit card to pay the amount. On-line
credit card payment system is widely used and is safe. Except our service provider,
your credit card details will not be shared with anyone. Once you are through with
bookings such as hotel rooms, transportation, etc., all the transaction details
will be sent to you. In addition to the amount billed, an extra service tax of 2%
will be added to your billed amount.
Cancellation Refund Policy
The tickets booked through our site are cancelable depend on the cancellation policy
of the bus operators not through policy of the site owner. Please note that the
cancellation fee and cancellation period may differ from one bus operator to another.
Please contact any of our executives for complete details or enter your ticket number
on the print ticket tab to read the cancellation policy for your ticket. We reconcile
all booking and cancelled transactions on our system with operators and payment
gateways on transaction + 10 days. All online transactions which got failed and
whereas we received the payment from the payment gateway, will be automatically
refunded by the system once confirmed from the payment gateway and operators (Bus).A
email will be sent to your email id registered with us. Please note in refund cases,
the concerned bank may take 4-7 days to post a credit to your account. In cases,
where you are not satisfied with the resolution. You may drop a mail to the mail
id in our contact us page. These requests will be accepted only after +10 days of
the transaction. Thank you for using our services.
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